PRIVACY POLICY

This is the privacy policy (“Privacy Policy”) that governs how Raha Silver Jewellery, a brand based in India (“Company”, “we”, “our” or “us”), collects, uses, and stores personal information (“Personal Information”) in connection with your use of our website: [www.rahasilverjewellery.com] and any other platform we operate (collectively, the “Site”).
This Privacy Policy also outlines your rights regarding your data and how you can contact us for any concerns, ensuring transparency and trust as you shop our handcrafted silver and lab-grown diamond jewellery.

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including your IP address, browser type, time zone, and some of the cookies that are installed on your device. Additionally, we collect information on the web pages or products you view, search terms, and how you interact with the Site. This is collectively referred to as “Device Information.”

Device Information is collected using the following technologies:

• Cookies – data files placed on your device or computer that often include a unique identifier.

• Log Files – track actions on the Site and collect data, including your IP address, browser type, internet service provider, referring/exit pages, and date/time stamps.

• Web Beacons, Tags & Pixels – electronic files used to record browsing behavior.

When you make or attempt to purchase through the Site, we collect information such as your name, billing and shipping address, payment details (including credit/debit card numbers or UPI information), email address, and phone number. This is referred to as “Order Information.”

In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.

​

HOW WE USE YOUR PERSONAL INFORMATION

We use Order Information to:

• Process your orders and payments

• Arrange for delivery

• Provide order confirmations and invoices.

• Communicate with you regarding your purchase.

• Screen orders for risk or fraud

• Send product or promotional updates if you’ve opted i.n

We use Device Information to:

• Help identify potential risks and fraud

• Improve and optimize your experience on our site. 

​

SHARING YOUR PERSONAL INFORMATION

We do not sell or rent your Personal Information. However, we may share it with:

• Third-party service providers for payment processing, delivery, and analytics

• Google Analytics to understand customer behavior (Google’s policy: https://www.google.com/policies/privacy/)

• Web hosting and technical support partners to maintain our Site

We may also share information if required by law, such as to comply with a subpoena or other legal request.

​

ADVERTISING AND MARKETING

We may use your Personal Information to provide marketing communications or ads we believe may interest you. You can opt out of these at any time by contacting us or using the opt-out features in marketing emails.

You may also opt out of targeted advertising via:

• Digital Advertising Alliance: http://optout.aboutads.info/
   

DATA SECURITY

We take data protection seriously and use industry-standard measures to protect your Personal Information during transmission and after it is received. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

​

DO NOT TRACK

Please note that we do not change our Site’s data collection and use practices when we receive a "Do Not Track" signal from your browser.

​

DATA RETENTION

We retain your Order Information for our records unless and until you ask us to delete it.

​

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Updates will be posted on this page with a revised effective date.

​

CONTACT US

If you have questions about this policy or wish to request access, correction, or deletion of your data, please contact us at:

📧 Email: rahasilverjewellery@gmail.com

This Privacy Policy is intended to provide transparency on how your data is handled. Raha Silver Jewellery makes every effort to keep your information secure, but cannot guarantee complete security due to the nature of the internet. Use of the Site indicates acceptance of this policy. We do not sell real gold jewellery we sell 925 premium silver jewellery. We collect limited personal and device information to process your orders, improve your experience, and prevent fraud. We never sell your data and use secure methods to protect it. Your trust is our priority.