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SHIPPING POLICY

A legal disclaimer

At Raha Silver Jewellery, we are committed to delivering your orders promptly and securely. However, by placing an order, you acknowledge and agree to the following shipping terms:

Shipping Policy - the basics

  • Estimated Delivery Timeline
    Orders typically take around 7 to 14 business days from the date of order placed to be delivered. However, all delivery times mentioned are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as courier delays, weather conditions, customs procedures, or public holidays.

  • Third-Party Shipping Partners
    Once your order is dispatched, it is handled by third-party courier services. Raha Silver Jewellery is not liable for any delays, damages, or losses during transit. Any shipping-related claims must be directed to the respective courier.

  • International Shipping & Duties
    For international orders, customers are solely responsible for any import duties, customs charges, or local taxes. Raha Silver Jewellery is not accountable for delays or additional costs due to customs processes.

  • Address Accuracy
    Please ensure that the shipping information you provide is complete and accurate. Raha Silver Jewellery is not responsible for delays or misdeliveries caused by incorrect or incomplete address details.

  • Unforeseeable Events
    Raha Silver Jewellery shall not be held responsible for delivery delays or failures resulting from events beyond our control, including but not limited to natural disasters, strikes, pandemics, government restrictions, or courier disruptions.

What to include in the Shipping Policy

  • Delivery timelines are estimated, not guaranteed.

  • Once shipped, couriers are responsible for delivery.

  • Customs duties and taxes (for international orders) are the buyer's responsibility.

  • Raha Silver is not liable for delays, loss, or damage during transit.

  • Ensure your shipping address is accurate to avoid issues.

  • We are not responsible for delays due to events beyond our control (e.g. weather, strikes, etc.).

By ordering from us, you agree to these terms.

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